Indhlovu Financial Services
Investors Relations

Corporate Governance

How we lead, how we manage risk, and how we protect the interests of our clients, investors, and communities.

Our Governance Principles

Indhlovu Financial Services is committed to the highest standards of corporate conduct, transparency, and accountability.

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Accountability

Every decision is owned, documented, and subject to review by our board and compliance function.

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Transparency

We disclose our financials, portfolio health, and investor statements to stakeholders without obfuscation.

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Fairness

Borrowers and investors are treated equitably. Loan terms are clear, fixed, and non-exploitative.

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Responsibility

We lend responsibly, comply with the NCA, and protect personal data under POPIA.

Board & Leadership

Our leadership team combines deep experience in credit, operations, and financial services.

MD

Managing Director

Executive

Overall strategy, capital allocation, and investor relationships.

FD

Financial Director

Executive

Financial reporting, treasury, and compliance with accounting standards.

CO

Credit Officer

Executive

Loan approvals, credit assessment, and portfolio quality management.

RC

Risk & Compliance

Independent

Oversees regulatory adherence, POPIA, NCA, and internal controls.

IA

Internal Audit

Independent

Reviews processes, repayment tracking, and financial accuracy.

IR

Investor Relations

Executive

Primary contact for investors, statements, and capital-raising.

Board Committees

Specialised committees oversee key areas of the business.

Audit & Risk Committee

Reviews financial statements, internal controls, and risk exposure.

  • Annual audit oversight
  • Risk register review
  • Fraud prevention controls

Credit Committee

Approves loan policy and reviews large or non-standard applications.

  • Loan policy setting
  • Exposure limits
  • Defaults & write-offs

Investor & Ethics Committee

Ensures investors receive accurate reporting and ethical conduct is maintained.

  • Investor statements
  • Complaints handling
  • Conflict-of-interest management

Regulatory Compliance

We operate within the framework of South African financial services law.

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National Credit Act (NCA)

Affordability assessments, disclosure of costs, and responsible lending are mandatory on every loan.

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POPIA (2013)

Personal information is collected, stored, and processed lawfully, with full respect for data subject rights.

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FICA Compliance

Clients are verified using RSA ID, proof of address, and bank statements before loan disbursement.

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Credit Bureau Reporting

Payment behaviour is reported to registered bureaus in line with the NCA.

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Anti-Money Laundering

Suspicious transactions are monitored and reported to the Financial Intelligence Centre.

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Tax Compliance

Fully registered with SARS. All income, returns, and withholdings are declared and paid on time.

Code of Ethics

The standards of behaviour expected of every employee, director, and agent.

Our Commitments

  1. Integrity: We act honestly in every dealing โ€” with clients, investors, and regulators.
  2. Confidentiality: Client and investor data is protected, never shared, and never sold.
  3. Conflicts of Interest: Any personal or financial interest that conflicts with the company must be declared.
  4. Fair Treatment: No client is discriminated against on any grounds protected by the Constitution.
  5. Anti-Corruption: Bribery, kickbacks, and facilitation payments are strictly prohibited.
  6. Compliance: Every employee must comply with the NCA, POPIA, FICA, and all applicable laws.
  7. Reporting: Wrongdoing may be reported in good faith without fear of retaliation.

Governance Milestones

Key steps in building a robust governance framework.

2023

Formalisation of Internal Controls

Standard operating procedures established for loan approval, disbursement, and collections.

2024

Investor Reporting Framework

Monthly investor statements and quarterly performance reports rolled out to all capital partners.

2025

Independent Risk & Compliance Function

Independent review of credit processes, data protection, and regulatory adherence introduced.

Ongoing

Continuous Improvement

Quarterly board reviews of risk, audit findings, and investor feedback to strengthen governance.

Report a Concern

If you suspect fraud, misconduct, or a breach of ethics by anyone acting on behalf of Indhlovu Financial Services, please report it directly and confidentially.

Email: info@indhlovufs.co.za ยท Phone: 076 327 8449

All reports are treated in strict confidence and investigated independently.