Terms & Conditions

Effective Date: September 28, 2026

Welcome to Indhlovu Financial Services ("we", "us", "our"). These Terms and Conditions govern your access to and use of our website and short-term lending services. By registering an account or applying for a loan, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Eligibility

To qualify for a loan with Indhlovu Financial Services, you must:

• Be at least 18 years of age.
• Be a South African citizen or permanent resident with a valid 13-digit RSA Identity Number.
• Have a regular source of income (employment or self-employment).
• Provide a recent payslip and 3 months of bank statements for verification.
• Not be under debt review or administration at the time of application.

2. Loan Amounts

We offer short-term loans ranging from R100 to R5000. The amount approved for each applicant is determined by an affordability assessment based on income, expenses, and existing credit obligations.

3. Interest and Fees

Our pricing structure is transparent and fixed:

• Standard interest: 30% flat, applicable if the loan is repaid within 32 days from the date of borrowing.
• Late penalty: An additional 5% is charged if the repayment is made 1 to 30 days after the due date.
• All amounts are quoted in South African Rand (ZAR).

Example: A R1000 loan repaid within 32 days results in a total repayment of R1300. If repaid on day 45 (13 days late), an additional R50 (5%) is added, bringing the total to R1350.

4. Repayment

The full repayment amount (principal + interest) is due on or before the agreed repayment date, which is 32 days from the date of disbursement. Payments must be made via the agreed payment channel on or before the due date.

5. Late Payment

If payment is not received by the due date, a late penalty of 5% of the outstanding balance will be applied. Continued non-payment beyond 30 days may result in:

• Referral to a registered credit bureau.
• Handover to a registered debt collection agency.
• Legal action to recover the outstanding amount, including costs.

6. Personal Information & Privacy

By registering, you consent to Indhlovu Financial Services collecting, storing, and processing your personal information strictly for the purpose of:

• Verifying your identity (FICA & RICA compliance).
• Assessing affordability and creditworthiness.
• Managing your loan account and communication.
• Complying with legal and regulatory obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is handled in accordance with the Protection of Personal Information Act (POPIA), 2013.

7. Account Security

You are responsible for keeping your login credentials confidential. You agree to:

• Choose a strong, unique secret code (minimum 8 characters).
• Not share your account with any other person.
• Notify us immediately at info@indhlovufs.co.za if you suspect unauthorised access.

8. Fraud and Misrepresentation

Providing false information, forged documents, or attempting to defraud Indhlovu Financial Services will result in immediate account termination and may be reported to the South African Police Service (SAPS).

9. Right to Decline

We reserve the right to decline any loan application without providing reasons, in line with the National Credit Act (NCA) and our internal credit policy.

10. Amendments

We may amend these Terms from time to time. Changes take effect when published on this page. Continued use of our services after publication constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa, including the National Credit Act 34 of 2005 and the Protection of Personal Information Act 4 of 2013.

12. Contact Us

For any questions about these Terms, please contact us:

• Email: info@indhlovufs.co.za
• Phone: 076 327 8449